Apply For Home Purchase Apply For Refinance. Start an application to see whats possible. Your mortgage should be, too. Rocket Mortgage® is the home loan experience designed for you. Quicken Loans changed its name to Rocket Mortgage Visit our FAQ page to learn more.I contacted my financial institution and confirmed that a draw and payment had been made to the state. I contacted Quicken and, although difficult to work with, the representative claimed that all payments and documentation was submitted. My indication that the "ball" had been dropped was when I received notice from the state of my failure to pay the taxes. The payment was drawn from my account by Quicken and submitted to the state, but Quicken failed to submit the account information with it (as they have done in the past).After several rounds with Quicken "customer service", I've been unable to secure any acknowledgement or reimbursement of the penalty and fees I absorbed. Learn more.The present situation is that I've incurred late fees and penalties as a result of Quicken's failure to file the associated paperwork with the payment. Do you need help navigating through different federal relief programs for your business Check your eligibility for federal relief programs, calculate the potential loan amount, and estimate how much of the loan may be forgivable with Intuit Aid Assist. Signing in to an existing Intuit ID is now the default option (instead of.Sign into an Intuit product. Fixes that improve your Quicken Mac experience. That is where my compaint lies.2015-12-04 05:51:48.
![]() He explained that he could answer questions for product support and that I needed to talk to the tax advice group.I told him that I was pretty upset with the whole "HELP" system ater all that I just had gone through for the second time and I did want to be transferred to the phone system, but wanted him to find his supervisor to transfer me to so I could talk to another live body. Again, I get a call back, repeat the cycle again.The last time I called the number again, waited for a call back and I got someone that was willing to TRY to help. I got a call surprisingly quick, 5-10 minutes, but explain the problem again and they give me the same answer, I don't know, I will transfer you.again I request call back. I call in and I opted for the call back. Another 1/2 hour on the phone and I get someone to answer and they literally did the same thing and transferred me again.another 1/2 hour and no answer and I just hung up.So three days later, I try again.that is today. Guitar effects for mac 2016Intuit have wasted over 4 hours of my time just trying to resolve one question and we still do not have the answer. He stayed on the line until he confirmed that I was able to leave my number for call back.so now we wait!So I will be blunt, this is the WORSE "customer assistance" system I have ever experienced. Jesse assisted me by having me send the return to him to review, which he did while we were on the phone, saw the issue and again advised me that he would have to transfer me to Tax advice group. The other one that consumed 1 1/2 hrs earlier this week was tossed in frustration, but I am sure you can find it by my phone number history.I have used turbo tax for many years and until this year never had a complaint. How about staffing these call centers and with people that are able to answer the question!My ticket number today, was 414871321 so you can see If you can follow the trail of terror we go through. Having a number that is basically useless and only available for those that can commit to getting an answer, which by the way I do not as of yet. But really, you need to update your systems, monitor call lengths, call completions and resolutions If you have a call center. TRULY, its ridiculous.I am thankful that I had two people in the system that actually took the time to TRY to help, Jesse and the product support I talked with. Quicken 2015 Hangs When Signing In With Intuit Id Software And TheI feel like I was swindled by Turbo tax because i had already spent the money for the software and the filing before this was made known to me. This issue has cost me considerable stress as well as time and money. However there is no way to make it work in turbo tax, and since I have relied on your product for so many years, this put me in a very uncomfortable bind.I felt I had to file since time is so short, and now I am faced with getting help to file the appropriate forms for an amended return. There is a straight forward procedure for filling out the supporting document, 2009-20 safe harbor, and including it with your 4684 in order to take a 95% deduction of the loses. Adobe audition for android downloadThat is just wonderful, except I NEVER RECEIVED A TURBO TAX DEBIT CARD, people! I have tried to call, and cannot get a HUMAN BEING on the phone, only recorded messages and not one of them addressing this problem.I have sent email after email to their contact email address, only I GET NO RETURN RESPONSE! I called the bank and spoke to a lovely young lady who gave me all kinds of information, but told me the BANK DOES NOT ISSUE THE CARD, TURBO TAX DOES! I called to the IRS before I called the bank and that is how I got the bank’s number. No problem! The information that I filed on February 3, was accepted no February 5 AND according to Turbo Tax placed on a Visa debit card on February 24, 2011. No telling how much future business this one failure will cost.I filed my taxes with Turbo Tax this year as I have for at least the last five years. At this point I am extremely disgusted.with millions of people affected this year alone, I think its time to step up and address this issue. If nothing else I may stop using turbo tax for that reason alone. I called turbo tax and was given the run around that they are only software company and if the state didn’t notify them that it was accepted it got nothing to do with them. So yesterday I got my state refund but turbo tax still says its pending. I filed my state anfd federal tax returns with turbo tax online the federal return was accepted but the online state return is still pending according to them I called the state to find out they accepted it but turbo tax still says its pending. Okay, I still say it is a better deal than some preparers asking for huge fees, but I NEED MY CARD!!!You are going to love this one. By the time i was getting nys notices it was too late to rectify the situation for the past years. I hope you consider using someone else too.Beware new yorkers – for 4 years Turbo Tax was filing inaccurately nys returns – from 2006 to 2009 – piling up penalties and interest to the tune of 201.94. I’ll never use them again. However turbo tax is doing a great injustice with this kind of talking. They way they are headed, I believe there eventually will be enough complainers to get their attention. They probably figure that we complainers don’t make that much difference in their business. The software would kick me off the web right after I got logged in, locked up my computer and locked up my printer to the point where I had to delete and reload my printer drivers.To add insult to injury they make it impossible to contact them. If this is true I will never again buy major items from Walmart. Now I am told by my local Walmart in Ballinger, Tx that they will no longer carry the Kodak 10b or 10c cartridges. I also bought a new Kodak printer primarily so I would have a local source for cartridges and other supplies. And for you folks at turbo tax if the other software is as lousy as yours I’ll do my taxes with a calculator.Two years ago I bought a new computer from Walmart. ![]()
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